Policies and FAQ
DO YOU SHIP INTERNATIONALLY?
Not so much. In certain circumstances we can, but it is on a case by
case basis. If you do qualify for delivery outside the United States, a normal and reasonable shipping charge will be assessed, and materials shipped will be insured for the full value of the order, or the maximum available if the order exceeds the limit of available insurance. In the event of the latter, the maximum insurable amount will be the limit of liability of BuckyRing in the event of package loss or damage.
SHIPPING AND DELIVERY
Your package will be shipped within 2-3 business days. At that time you will receive an email with a tracking number. We will contact you promptly in case an item is out of stock item or if there is an unexpected delay. Whenever possible we use recycled or recyclable materials for shipping. We offer free shipping on all USA orders with USPS shipping services. USPS shipping times are not guaranteed for first class, priority, or parcel. For insurance purposes, packages are considered lost if not delivered after 20 days from the package pick up date. We will replace or refund missing packages after that time. You may contact us for a shipping upgrade if you require shipping on a deadline.
RETURNS AND REPLACEMENTS
If, for any reason, you feel that our products are not as described, we will be happy to accept a return, and credit you for the unopened materials. We encourage you to take advantage of our free sample offer in order to ensure that our products meet your needs before you make a significant investment into materials. We assure you and wholly guarantee that the samples and finished products we provide are identical in composition.
Orders are considered finalized when processing of the order begins. Please make sure your order is complete with correct address. For custom orders please make your request via the contact form, and we will get back to you ASAP.
PAYMENT, PRICING, AND PROMOTIONS
Bucky Ring accepts company check, wire transfer, money order, Paypal, or credit card payment. Florida residents pay 6.5% sales tax. Please subscribe to our newsletter for quarterly updates and promotions. Please contact us to pay by check, money order, or wire transfer at scott@NOSPAMbuckyring.com or (510) 495-6777.
UPDATING ACCOUNT INFORMATION
Please be sure that your shipping address matches your shipping address with Paypal. We cannot be responsible for costs related to incorrect shipping addresses at paypal or in your Bucky Ring account.